celestial kiss

Transit

1-5 Business days.

Ships from US.

International orders vary.

Carrier delays may occur, contact your shipping carrier for assistance.

Handling

0-2 business days

Handling times may vary and are displayed in product descriptions

Info

Tracking numbers are sent through email.

Eligibility

All orders are eligible for return unless stated otherwise in the product description. Please initiate your return within 30 days of delivery.

Items must be in brand new. Items that do not meet these criteria will be returned to the customer. If items are defective 100% refund is guaranteed

How to Return

Send us your item(s) using any shipping method you prefer.

Timeline on Returns

We will process your return upon delivery. If there are any issues with your return, we will reach out to you via email.

Method of Return

You can choose any shipping method to return your item(s). The original packaging is not required. Return shipping costs are the buyer's responsibility unless the item(s) is defective.

If you received a defective item, please contact us at help@exiosgems.com within 30 days of delivery for a full refund.